Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why Shop Dezire proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described. Easy Returns Our policy lasts 30 days after your order has been delivered. If 30 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a return: Several types of goods are exempt from being returned. Please do not send your purchase back to us unless we authorize you to do so. Refunds (if applicable) Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over $10, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Contact Us If you still have any questions, please contact us and one of our customer support specialist will help you out within 24 hours.
